Test Bank for The Labor Relations Process, 10th Edition, William H. Holley, Kenneth M. Jennings Roger S. Wolters

Test Bank for The Labor Relations Process, 10th Edition, William H. Holley, Kenneth M. Jennings, Roger S. Wolters,

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Preface.
Acknowledgements.
About the Authors.
Part I: RECOGNIZING RIGHTS AND RESPONSIBILITIES OF UNIONS AND MANAGEMENT.
1. Union-Management Relationships in Perspective.
2. Evolution of Labor-Management Relationships.
3. Legal Influences.
4. Unions and Management: Key Participants in the Labor Relations Process.
5. Why and How Unions Are Organized.
Part II: THE BARGAINING PROCESS AND OUTCOMES.
6. Negotiating the Labor Agreement.
7. Economic Issues.
8. Administrative Issues.
9. Resolving Negotiation (Interest) Disputes and the Use of Economic Pressure.
Part III: ADMINISTERING THE LABOR AGREEMENT.
10. Contract Administration.
11. Labor and Employment Arbitration.
12. Employee Discipline.
Part IV: APPLYING THE LABOR RELATIONS PROCESS TO DIFFERENT LABOR RELATIONS SYSTEMS.
13. Labor Relations in the Public Sector.
14. Labor Relations in Multinational Corporations and in Other Countries.
Appendix: Collective Bargaining Negotiations Exercise.
Index.