Solution Manual for Managing Conflict through Communication, 5/E, Dudley D. Cahn Ruth Anna Abigail

Solution Manual for Managing Conflict through Communication, 5/E, Dudley D. Cahn, Ruth Anna Abigail,

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Table of Contents
Part One: Managing the Conflict Process
Chapter 1: Introduction to the Study of Conflict
Chapter 2: Communication Options in Conflict
Chapter 3: Managing Conflict from a Theoretical Perspective
Chapter 4: Responding to Conflict: A Practical Guide to Managing Your Own Conflicts

Part Two: Breaking the Cycle of Escalation
Chapter 5: Managing Violent Tendencies
Chapter 6: Managing the Conflict Climate
Chapter 7: Managing Face
Chapter 8: Managing Anger and Stress
Chapter 9: Managing Conflict through Forgiveness

Part Three: Broadening Our Understanding of Conflict Processes
Chapter 10: Managing Win-Lose Conflicts through Negotiation
Chapter 11: Managing Other’s Disputes through Mediation

Chapter 12: Managing Workplace Conflict

Chapter 13: Managing Social Conflict