Solution Manual for Managing Quality: Integrating the Supply Chain, 6th Edition S. Thomas Foster

Solution Manual for Managing Quality: Integrating the Supply Chain, 6th Edition, S. Thomas Foster,

Table of Contents

Part 1: Understanding Quality Concepts

1. Differing Perspectives on Quality

2. Quality Theory

3. Global Supply Chain Quality and International Quality Standards

PART 2: Designing and Assuring Quality

4. Strategic Quality Planning

5. The Voice of the Customer

6. The Voice of the Market

7. Quality and Innovation in Product and Process Design

8. Designing Quality Services

9. Managing Supplier Quality in the Supply Chain

9. Appendix: Acceptance Sampling

PART 3: Implementing Quality

10. The Tools of Quality

11. Statistically Based Quality Improvement for Variables

12. Statistically Based Quality Improvement for Attributes

13. Six Sigma Management and Lean Tools

PART 4: Forever Improving the Quality System

14. Managing Quality Improvement Teams and Projects

15. Implementing and Validating the Quality System

Appendix

Glossary

Index