Solution Manual for Office Procedures for the 21st Century, 8th Edition, Sharon C. Burton
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Solution Manual for Office Procedures for the 21st Century, 8th Edition, Sharon C. Burton,
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Solution Manual for Office Procedures for the 21st Century, 8th Edition, Sharon C. Burton
Table of Contents
Part I
Chapter 1 Understanding the Changing and Challenging Office
Chapter 2 Human Relations
Chapter 3 Preparing for Your Job Search
Chapter 4 Managing Your Work, Time, and Other Resources
Part II
Chapter 5 Communicating by Telephone
Chapter 6 Building Communications Skills
Part III
Chapter 7 Processing Mail
Chapter 8 Records Management
Chapter 9 Handling Financial Procedures
Part IV
Chapter 10 Scheduling Appointments and Receiving Visitors
Chapter 11 Making Travel Arrangements
Chapter 12 Planning Meetings and Conferences
Part V
Chapter 13 Developing Effective Oral Presentations
Chapter 14 Preparing to Meet the Challenges
Chapter 15 Working in a Medical Office
Chapter 16 Working in a Legal Office
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