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Test Bank for Essentials of Intentional Interviewing: Counseling in a Multicultural World, 2nd Edition, Allen E. Ivey, Mary Bradford Ivey, Carlos P. Zalaquett, Kathryn Quirk,
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SECTION I LISTENING TO CLIENT STORIES ON A BASE OF ETHICS, MULTICULTURAL UNDERSTANDING, AND WELLNESS.
1. The Science and Art of Interviewing and Counseling.
2 Ethics, Multicultural Competence, and Wellness.
3. Attending and Observation Skills: Basic to Communication.
SECTION II: THE BASIC LISTENING SEQUENCE AND ORGANIZING AN EFFECTIVE INTERVIEW.
4. Questions: Opening Communication.
5. Encouraging, Paraphrasing, and Summarizing: Skills of Active Listening.
6. Observing and Reflecting Feelings: A Foundation of Client Experiencing.
7. How to Conduct an Interview Using Only Listening Skills.
SECTION III: HELPING CLIENTS GENERATE NEW STORIES THAT LEAD TO ACTION: INFLUENCING SKILLS AND STRATEGIES.
8. The Skill of Confrontation: Supporting While Challenging.
9. Focusing the Interview: Exploring the Story From Multiple Perspectives.
10. Reflection of Meaning and Interpretation/Reframing: Helping Clients Restory Their Lives.
11. Self-Disclosure and Feedback: Bringing Immediacy Into the Interview.
12. Logical Consequences, Information/Psychoeducation, and Directives: Helping Clients Move to Action.
SECTION IV: SKILL INTEGRATION, TREATMENT PLANNING,
AND USING THEORY WITH MICROSKILLS.
13. Decisional Counseling, Skill Integration, Treatment Plans, and Case Management.
14. Applications of Microskills: Cognitive-Behavioral Crisis Counseling and Brief Interviewing and Counseling.
15. Determining Personal Style: Self-Evaluation and the Future.
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