Test Bank for Essentials of MIS, 11/E Ken Laudon Jane Laudon

Test Bank for Essentials of MIS, 11/E, Ken Laudon, Jane Laudon,,

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Table of Contents

Chapter 1: Business Information Systems in Your Career

Video:
Case 1: UPS Global Operations with the DIAD
Case 2: Google Data Center Efficiency Best Practices
Instructional Video 1: Green Energy Efficiency in a Data Center Using Tivoli Architecture (IBM)
Instructional Video 2: Tour IBMs Raleigh Data Center

Chapter 2: Global E-business and Collaboration

Video:
Case 1: Walmarts Retail Link Supply Chain
Case 2: Salesforce.com: The Emerging Social Enterprise
Instructional Video 1: US Foodservice Grows Market with Oracle CRM on Demand

Chapter 3: Achieving Competitive Advantage with Information Systems

Video:
Case 1: National Basketball Association: Competing on Global Delivery With Akamai OS Streaming
Case 2: IT and Geo-Mapping Help a Small Business Succeed
Case 3: Materials Handling Equipment Corp: Enterprise Systems Drive Corporate Strategy for a Small
Business
Instructional Video 1: SAP BusinessOne ERP: From Orders to Final Delivery and Payment

Chapter 4: Ethical and Social Issues in Information Systems

Video:
Case 1: What Net Neutrality Means for You
Case 2: Facebook Privacy
Case 3: Data Mining for Terrorists and Innocents
Instructional Video 1: Viktor Mayer Schnberger on The Right to Be Forgotten

Chapter 5: IT Infrastructure: Hardware and Software

Video:
Case 1: ESPN.com: Getting to eXtreme Scale On the Web
Case 2: Salesforce.com: SFA on the iPhone and iPod Touch
Case 3: Hudsons Bay Company and IBM: Virtual Blade Platform
Instructional Video 1: Google and IBM Produce Cloud Computing
Instructional Video 2: IBM Blue Cloud Is Ready-to-Use Computing

Chapter 6: Foundations of Business Intelligence: Databases and Information Management

Video:
Case 1: Dubuque Uses Cloud Computing and Sensors to Build a Smarter City
Case 2: Maruti Suzuki Business Intelligence and Enterprise Databases

Chapter 7: Telecommunications, the Internet, and Wireless Technology
Video:

Case 1: Telepresence Moves Out of the Boardroom and Into the Field
Case 2: Virtual Collaboration With Lotus Sametime

Chapter 8: Securing Information Systems

Video:
Case 1: Stuxnet and Cyberwarfare
Case 2: Cyberespionage: The Chinese Threat
Case 3: IBM Zone Trusted Information Channel (ZTIC)
Instructional Video 1: Sony PlayStation Hacked; Data Stolen from 77 Million Users
Instructional Video 2: Zappos Working to Correct Online Security Breach
Instructional Video 3: Meet the Hackers: Anonymous Statement on Hacking SONY

Chapter 9: Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

Video:
Case 1: Workday: Enterprise Cloud Software-as-a-Service (SaaS)
Case 2: Evolution Homecare Manages Patients with Microsoft Dynamics CRM
Instructional Video 1: GSMS Protects Products and Patients By Serializing Every Bottle of Drugs

Chapter 10: E-commerce: Digital Markets, Digital Goods

Video:
Case 1: Groupon: Deals Galore
Case 2: Etsy: A Marketplace and Community
Case 3: Ford AutoXchange B2B Marketplace

Chapter 11: Improving Decision Making and Managing Knowledge

Video:
Case 1: How IBMs Watson Became a Jeopardy Champion
Case 2: Alfresco: Open Source Document Management and Collaboration
Case 3: FreshDirect Uses Business Intelligence to Manage Its Online Grocery.
Case 4: Business Intelligence Helps the Cincinnati Zoo Work Smarter
Instructional Video 1: Analyzing Big Data: IBM Watson: Watson After Jeopardy

Chapter 12: Building Information Systems and Managing Projects

Video:
Case 1: IBM: BPM in a Service-Oriented Architecture
Case 2: IBM Helps the City of Madrid With Real-Time BPM Software
Instructional Video 1: BPM: Business Process Management Customer Story
Instructional Video 2: Workfl ow Management Visualized