Test Bank for Introduction to Hospitality Management, 4/E John R. Walker Josielyn T. Walker

Test Bank for Introduction to Hospitality Management, 4/E, John R. Walker, Josielyn T. Walker,,

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Table of Contents

PART I: THE HOSPITALITY INDUSTRY AND TOURISM

1. Welcome to the Hospitality Industry

2. Tourism

PART II: LODGING

3. The Hotel Business

4. Rooms Division Operations

5. Food and Beverage Operations

PART III: RESTAURANTS, MANAGER SERVICES AND BEVERAGES

6. Restaurant Business

7. Restaurant Operations

8. Managed Services

9. Beverages

PART IV: RECREATION, THEME PARKS, CLUBS AND GAMING ENTERTAINMENT

10. Recreation, Theme Parks and Clubs

11. Gaming Entertainment

PART V: ASSEMBLIES AND EVENT MANAGEMENT

12. Meetings, Conventions, Expositions

13. Special Events

PART VI: MANAGERIAL AREAS OF THE HOSPITALITY INDUSTRY

14. Leadership and Management

15. Planning

16. Organizing

17. Communicating and Decision-Making

18. Control