Test Bank for Practice Management for the Dental Team, 7th Edition, Betty Ladley Finkbeiner, Charles Allan Finkbeiner,,,

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Part I: Dentistry as a Business

The Business of Dentistry
Dental Team Management
Patient Management
Legal and Ethical Issues in the Dental Business Office
Technology in the Business Office
Office Design and Equipment Placement
Part II: Communication Management

Working with Dental Office Documents
Storage of Business Records
Written Communication
Telecommunications
Part III: Business Office Systems

Appointment Management Systems
Recall Systems
Inventory Systems and Supply Ordering
Dental Insurance
Bookkeeping Systems: Accounts Receivable
Other Financial Systems
Infection Control Systems
Part IV: The Dental Assistant in the Workplace

Planning and Managing Your Career Path