Test Bank for Processes, Systems, and Information: An Introduction to MIS, 2/E, Earl McKinney David Kroenke

Test Bank for Processes, Systems, and Information: An Introduction to MIS, 2/E, Earl McKinney, David Kroenke,

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Table of Contents

Part 1 Why MIS? 1

Chapter 1 The Importance of MIS 2

Chapter 2 Business Processes, Information Systems, and Information 26

Part 2 Information Technology 47

Chapter 3 Hardware, Software, and Networks 48

Chapter 4 Database Processing 86

Part 3 Operational Processes and Information Systems 123

Chapter 5 Using IS to Improve Processes 124

Chapter 6 Supporting Processes with ERP Systems 151

Chapter 7 Supporting the Procurement Process with SAP 179

Appendix 7 SAP Procurement Tutorial 207

Chapter 8 Supporting the Sales Process with SAP 224

A ppendix 8 SAP Sales Tutorial 249

Part 4 Dynamic Processes and Information Systems 267

Chapter 9 Collaboration and IS 269

Chapter 10 Social Media and IS 301

Chapter 11 Business Intelligence and IS 328

A ppendix 11 SAP Business Intelligence Tutorial 359

Part 5 MIS Management Processes 363

Chapter 12 MIS Management Processes: Process Management, Systems

Development, and Security 364

Application Exercises 398

Glossary 417

Index 000