Test Bank for Workplace Communications: The Basics, 7th Edition George J. Searles

Test Bank for Workplace Communications: The Basics, 7th Edition, George J. Searles,

Table of Contents

1. The Keys to Successful Communication: Purpose, Audience, and Tone

2. Workplace Correspondence: Memos, E-mail, Text Messages, and Business Letters

3. Effective Visuals: Tables, Graphs, Charts, and Illustrations

4. Short Reports: Page Design, Formats, and Types

5. Summaries

6. Fliers, Brochures, Newsletters, and Web Sites

7. Instructions and Procedure Descriptions

8. Job Application Process: On-Line Search, Letter, Résumé, Interview, and Follow-Up

9. Oral Presentations: Preparation and Delivery

10. Proposals

11. Long Reports: Format, Collaboration, and Documentation

Appendix A: Ten Strategies to Improve Your Style

Appendix B: Review of Mechanics: Spelling, Punctuation, and Grammar